The customer seemed puzzled by the request after only buying some ice cream.
A Costco spokesperson has explained why the inspections take place.
Legality of receipt checks and detention
In an effort to curtail retail crime, stores are increasingly turning to receipt checks as shoppers exit.
A worker then asked to see proof of his receipt.
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This means a worker doesn’t have to individually verify the items bought.
For stores that improperly use their Shopkeeper’s Privilege, they could face claims of false imprisonment.
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Savvy customers have pointed out how there isn’t a law forcing shoppers to comply.
Receipt checks have started to creep in at certain Walmart stores although they have not been rolled out across the board.
But, the presence of the checks has sparked fury.
“It’s our most effective method of maintaining accuracy in inventory control, and it’s also a good way to ensure that our members have been charged properly for their purchases.”
It is likely that as altercations in stores over receipt checks continue, more court cases will occur giving clearer definitions and boundaries to the legality of receipt checks.
Setliff Law, P.C. claims that “there is no definitive case law specifically relating to refusal to produce a receipt for purchases.”
“It is standard practice at all our warehouse locations to verify purchase receipts when customers exit our buildings,” they said.
Most shoppers have welcomed the measure, but some have labeled the machines a waste of money.
Due to the recent nature of the receipt checks, there is little concrete law on the legality of the practice, as it takes time for law to catch up with technology.
Shoppers have said they refuse to comply with the inspections.
Bosses first unveiled plans last year in a bid to make the shopping experience more convenient for its customers.
Cameras on the airport-like scanners automatically verify shoppers’ purchases.
