Other customers reported that self-checkout was closed during specific hours, and more cashiers were offered instead.
As of March 2024, this policy has been expanded across 2,000 stores in the US.
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Target has not responded to the shopper’s complaint.
At Target, items are being limited at self-checkout.
“Nope, you don’t. Unacceptable.”
Walmart shoppers were shocked when self-checkout lanes at various locations were made available only for Walmart+ members.
“I’m more than double 21 and more than happy to show the cashier my ID, but they were absolutely unyielding on the fact that they ‘have to’ scan the ID.
Policies have been put in place that only allow shoppers to scan a maximum of 10 items at the checkout.
And, he blasted how workers apparently handled the situation, per X.
The Target shopper said he would’ve been happy to show his ID in line with the policy but was taken aback as he had to scan it.
The retailer also comes under fire for its self-checkout policy.
Latest self-checkout changes
Retailers are evolving their self-checkout strategy in an effort to speed up checkout times and reduce theft.
This measure attracted criticism during the holiday season, especially when shoppers had carts packed to the rafters.
The same policy has been rolled out across some Walmart stores.
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One said they had to show ID – despite clearly looking over the age of 18 – to buy cough syrup.
The customer was baffled as he had to scan his ID to buy zero-percent booze.
