Setliff Law, P.C. claims that “there is no definitive case law specifically relating to refusal to produce a receipt for purchases.”
The chain is one of the very few that doesn’t allow shoppers to pay for goods via Apple Pay.
For stores that improperly use their Shopkeeper’s Privilege, they could face claims of false imprisonment.
They’ll receive a notification when their item is ready to collect.
It is likely that as altercations in stores over receipt checks continue, more court cases will occur giving clearer definitions and boundaries to the legality of receipt checks.
A customer, known only as William, said he had to wait one hour for a single item.
Generally speaking, stores have Shopkeeper’s Privilege laws that allow them to detain a person until authorities arrive when they have reasonable suspicion that a crime, like theft, has been committed.
A WALMART shopper was left fuming after he was apparently stuck waiting an hour for an item he had ordered.
Declining to provide a receipt is not a reason in itself for a store to detain a customer, they must have further reason to suspect a shopper of criminal activity.
The inspections have left some shoppers feeling offended, prompting them to claim they’re being treated like criminals.
Many legal professionals have weighed in and come to similar conclusions, caveating that all states do have specific laws.
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He had ordered a TV mount just before the holidays.
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But Ricardo was left waiting an hour to collect.
“This is the opposite of convenience.”
“I could’ve walked in, found the item, checked myself out, drove home, and installed the mount in the time I’ve been waiting here,” he said.
In an X post, Ricardo documented his struggle using the service.
Another shopper claimed she was left waiting an hour and a half for just two items.
Legally, stores can ask to see a customer’s receipts, and membership-only stores have the right to demand such checks if shoppers agreed to terms and conditions that authorize it.
