There were 3,9386 reporting issues with Capital One banking just before 10 a.m. EST on Friday, CBS News reported, citing Down Detector, an online service that tracks tech outages.
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“System restoration is underway but not yet fully operational,” the bank told USA Today in a statement. “We apologize to our customers for this continued inconvenience.”
Earlier this week, the Consumer Finance Protection Bureau sued Capital One, alleging the bank failed to pay more than $2 billion in interest to its customers.
The bank told USA Today on Friday it’s using a third-party vendor to resolve the problem. Customers began reporting Thursday they weren’t seeing paycheck deposits and had trouble accessing other account features.
Nearly 4,000 customers said Thursday they had experienced problems over the past 24 hours, mostly with deposits.
In a statement to The Associated Press, the bank said it is “deeply disappointed to see the CFPB continue its recent pattern of filing eleventh-hour lawsuits ahead of a change in administration.”
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Thousands of Capital One customers were still reporting problems with deposits and processing payments on Friday, a day after the reports began.
